Frequently Asked Questions

1.Q: Arrivals & Departures

A:

Check in time is 2pm.

Checkout time is 10am.

We try to accommodate earlier or later arrival or departure times, however this can not be guaranteed.

2.Q: How are the units presented?

A:

All units are individually owned, so furnishings and bedding configuration differs between units. We provide all bedroom and bathroom linen for your stay, however do not provide beach or pool towels. All rooms are booked at a non-serviced rate. Complimentary tea, coffee, sugar, toilet paper and kitchen detergents are provided in your starter pack. Anything you require beyond this is at your own expense. Please note that cleaning services are not included in the cost of your stay. All our units are fully self-contained, with a complete kitchen and laundry facilities for your convenience. We are not a hotel offering full-service accommodation, nor are we a five-star resort where services such as daily housekeeping are included in the tariff. Naturally, accommodation of that standard comes at a considerably higher daily rate. Our accommodation is more comparable to renting a holiday house, where guests are responsible for their own housekeeping during their stay. Cleaning or additional services can, of course, be arranged upon request, at an additional cost.

3.Q: Places to Eat & Drink

A:

There is no shortage of delicious food and drink in the Port Stephens region. In Nelson Bay alone we are spoilt for choice!

Breakfast, Lunch & Coffee:

The Little Nel.

Two Bobs Bakery.

In House Kitchen @ The Home Interior

Zenith Restaurant & Bar at Shoal Bay

Lunch & Dinner:

Shoal Bay Country Club

Authentic Thai

The Only Place Indian

Sandpipers

Little Beach Boat House (bookings essential)

The Poyers at Lemon Tree Passage (booking essential)

Zenith Restaurant & Bar at Shoal Bay